Returns

Your satisfaction is guaranteed! Although we hope you enjoy your order from Hallmark Awesome Gifts Online if you aren't satisfied with your purchase you can return the order, following our return procedure outlined below. 


If you are not satisfied with your purchase, please email info@awesomegifts.ca for a Return Authorization (RA) number

Under what circumstances can I return an order?

Your satisfaction is guaranteed! If your purchase isn't what you hoped it would be, you can return the item within 30 days of receipt of the product. In addition, the item must be returned in original packaging, include documentation, and be received within 30 calendar days of the issuance of the Return Authorization number.

How long do I have to return an order?

You may exchange or return an item within 60 days of receipt for an exchange, store credit or full refund.

What is a Return Authorization Number?

An RA# is a tracking number assigned specifically to you for your return. This helps us expedite the return at our end and ensure that the purchase amount is refunded in a timely manner.

How is my money refunded?

In most cases, refunds are handled the same way the order was purchased. 


Please complete the form here for an RA #

RETURN PROCESS

Contact an Awesome Gifts Customer Service Representative to obtain a Return Authorization #: 905-336-4274 or complete the form below.

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